5257 Kinfolk Hanging lamp

Please do not wash or apply any liquid over the product. Gently wipe over with a dry cloth or or a very gentle brush.

Shipping

We strive to process and ship your order within:

3-4 business days of receiving your order, for lampshades regular models 10-15 days for special lampshades 15-30 days for non stock lamps that require assembling sevarel different materials. Please note that has a factory (and not an importer) we don’t keep already made aged product in stock. Every article processed after we receive the order.

Processing time is dependent upon several factors:

Processing time may vary depending on the time of year. Please allow slightly longer during the Holiday Season.

Please allow an additional 3-5 days for orders including special requests. While most tissues are held in stock, occasionally it will be necessary for us to special order tissues to complete your personalized order, which can take considerably longer.

Returns & Refunds

We hope that you will be happy with your purchase, but should you wish to return or exchange an item, please follow the instructions below.

Please inform us, either by email or by phone, of any item you intend to return within 14 days of taking delivery. All items must be returned with all outer packaging and labels intact and be in the exact condition in which they were received. Please include a copy of your commercial invoice with all returns. Please also note on the invoice the reason for return and whether you are requesting a refund or an exchange.

Returns will be inspected upon receipt. If a returned item is found to be non-faulty, correct, and of the correct size, We will not accept any costs incurred in returning the item. If an exchange item is to be sent, the customer will be responsible for the shipping cost on the exchange item as determined by value in our shipping rate chart. In the event that an exchange is requested but not available a refund will be issued. If a refund is to be issued, it will be in the amount of the purchase price of the returned item. It will not include the original shipping charge for the order.

If an exchange item is to be sent, the customer will not be responsible for the shipping charge on the exchange item. In the event that an exchange is requested but not available a refund will be issued. If a refund is to be issued, it will be in the amount of the purchase price of the returned item. It will only include the original shipping charge for the order if the faulty, incorrect, or incorrect size item was the only item in the original order, or if other items not returned from the order totaled less than 10% of the order's value.

Refunds are issued to the credit card used to make the purchase.

This document regulates the general terms and conditions of use of the website (online information) of Corep Iberica - Sociedade Unipessoal, Lda, located at Rua G Lote 33, Zona Industrial do Casal da Areia, 2460-392 Coz Alcobaça, Portugal, with the fiscal identification number 509202160, registered in the conservatoire of the commercial registry of Alcobaça under the number. 1-AP. 4/20091230 15:56:56 UTC, hereinafter referred to as "site" and "Corep Iberica".

1. GENERAL ASPECTS

The use of the Website automatically assigns the condition of User and implies the full and unreserved acceptance of all provisions included in the Terms and Conditions, in the version in force at each moment that accesses the Site.

If you do not fully accept any of the conditions set forth, you must not access / use the Site. By consulting, using or downloading the content of the Site, you are agreeing to comply with the conditions set out in this document.

1. SITE FEATURES

Product Catalog

In the Site are available the products commercialized by Corep Iberica in its physical store, located in Portugal. The information about the products presented on the Site is intended only to provide a brief informative summary for the convenience of the visitor.

Corep Iberica takes all measures to ensure that the information and data contained on the Site are accurate and up-to-date upon its introduction into it. However, Corep Iberica does not undertake to update or correct this information. Corep Iberica makes no warranty, express or implied, as to the accuracy or completeness of any information (including information on goods and services) included on the Site.

Corep Iberica reserves the right to change, delete or move any information on the Site at any time without notice.

Users expressly accept and acknowledge that:

The photographs presented on the Site are merely illustrative;

Corep Iberica will use all reasonable efforts to include accurate and up-to-date information about the products on the Site, notwithstanding this;

Corep Iberica does not guarantee the existence in stock of the articles included in the Site, nor will it assume responsibility for discontinued articles. All stocks are confirmed to the potential customer at the time the customer demonstrates interest in the product and at that time confirmed the availability and / or delivery time.

Corep Iberica may contract other companies to provide services on behalf of Corep Iberica, such as website hosting. These companies are provided with only the personal data necessary for the provision of the service in question. The companies are obliged to maintain the confidentiality of the information and are prohibited from using the information for other purposes, acting as subcontractors of Corep Iberica.

1. INTELLECTUAL PROPERTY

Unless otherwise stated, all materials on the Site, including the design, text, graphics, photographs and content presented, are the intellectual property owned, controlled or licensed by Corep Iberica. Modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or non-commercial purposes are prohibited.

The provisions of this document shall not be construed as granting any license or right under any intellectual property owned by the Company or third parties.

1. FINAL PROVISIONS

In the event of breach of these Terms and Conditions, Corep Iberica reserves the right to exercise any and all legal action.

The Terms and Conditions of use of the Site are regulated according to the laws of Portugal.

If any provision described herein is found to be unlawful, void, or for any reason unenforceable, such provision shall be eliminated or reduced as provided by law, without affecting the validity and enforceability of other provisions.

Corep Iberica reserves the right to change these Terms and Conditions without prior notice. The User is bound to the version of the Terms and Conditions at the time of its use, so we recommend that you periodically check it.

In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body:

Center for Arbitration of Consumer Conflicts of Lisbon

http://www.centroarbitragemlisboa.pt/

Rua dos Douradores, nº 116 - 2º

1100 - 207 Lisbon

E-Mail: juridico@centroarbitragemlisboa.pt

Phone: 218 80 70 30